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Kensington House Aparthotel - 
Customer Rating:
8.0
(8 reviews)
Address: 5 Osborne Road, Jesmond, Newcastle, NE2 2AA
Rates from
£95.00 per night (includes VAT) Book
Apartment Overview
Finished to a high standard the Kensington House Aparthotel provides comfortable, contemporary accommodation perfect for any guest. Each apartment has been individually designed with chic décor, stylish furniture and modern conveniences providing a luxurious environment that reflects the attractive surroundings.
The apartments are located in the exclusive Jesmond area of Newcastle. A cosmopolitan suburb, the area is filled with great restaurants, bars and shops. The city centre is just minutes away and the stunning countryside of the North East is easily reached making these Newcastle apartments an ideal base for business and leisure travellers alike.
| 24 Hour Reception | Air Conditioning | Car Parking | Internet Access | Lifts |
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Check Rates & Availability
Do you want to book over the phone? Call us on 
0845 226 9831
Apartment Types
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One Bedroom Apartment
Sleeps: 2 | Bathrooms: 1
This one bedroom apartment comes equipped with a double bed, full kitchen and bathroom.
Breakfast type: Room Only
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Two Bedroom Apartment
Sleeps: 4 | Bathrooms: 1
This apartment is suitable for up to four people and comes equipped with a double bed in each room, full kitchen and a bathroom.
Breakfast type: Room Only
Location
The apartments are located in the exclusive Jesmond area of Newcastle. A wide selection of bars and restaurants lie on Osborne Road itself making it a popular area for the night-life. The city centre is within easy reach offering a wide range of shops, night-life and cultural attractions. Admire the stunning architecture old and new, indulge in some shopping in the city centre or the popular MetroCentre, sample the great bars and restaurants on offer along the Quayside or relax with a game of golf or two. Other attractions such as the Theatre Royal, Alnwick Castle and the Metro Radio Arena are easily reached from the apartments.
Travel
The apartments are located next to the A167(M) which leads into Gateshead and Newcastle Upon Tyne. Jesmond Metro station is a two minute walk away and is just one stop from Newcastle centre. Newcastle has an extensive bus network covering all of the city.
Additional Information
Higher rates may apply during major events.
- Baby Cots Available : On request
- Internet Access : Wireless
- Dining Table & Chairs : In some apartments
- DVD Player : On request
- Fax Facilities : At reception
- High Chairs Available : On request
- Linen Change : Every four days
- Maid Service/Housekeeping : Daily
- Pets Allowed : At management's discretion
- Security : Night porter, CCTV
- Washer/Dryer : In some apartments
Check in is from 15:00 and check out is before 11:00
Payment Terms & Cancellation
The payment terms and cancellation policy for your booking will vary depending on the apartment and pricing structure you choose. You can view the applicable terms by clicking the link in the column "Rate Type" which appears in the search results box further up this page. There is also a link on the next page (the booking form).
Cards Accepted
- American Express
- Maestro
- Mastercard
- Visa
- Visa Debit
General Facilities
- 24 Hour Reception
- Car Parking
- Laundry Service £
- Linen Change
- Luggage Room
- Maid Service/Housekeeping
- Pets Allowed
- Secure Entry System
- Security
Apartment Facilities
- Baby Cots Available
- Bath and Separate Shower
- Bathrobe and Slippers
- Bathroom Products
- DVD Player
- Dining Table and Chairs
- Dishwasher
- Double Glazing
- Extra Bed on Request £
- Full Kitchen
- Hairdryer
- High Chairs Available
- Internet Access £
- Ironing Facilities
- Luxury Bathroom Amenities
- Microwave
- Oven
- Refrigerator
- TV
- Telephone
- Washer/Dryer
Business Facilities
- Fax Facilities
- Internet Access
- Secretarial Services
Map Showing Kensington House Aparthotel
Kensington House Aparthotel
8.0
Set in the exclusive cosmopolitan Jesmond area the Kensington House Aparthotel offers stylish contemporary accommodation in a great setting. With a wide range of bars and restaurants on the doorstep and the city centre just minutes away, these two bedroom apartments are an ideal base for business and leisure travellers alike.
Overall rating for Kensington House Aparthotel (from 8 reviews)
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Range of facilities:
8.1
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Location:
8.3
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Customer service:
8.8
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Cleanliness & comfort:
7.4
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Value for money:
7.5
-
Recommended: 7
1 
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Kensington House Aparthotel Review
Ruth Crawford, With friends - Posted: Thu 3rd May 2012
Overall score:
8.6
/
10
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Range of facilities:
8.0
-
Location:
9.0
-
Customer service:
9.0
-
Cleanliness & comfort:
10
-
Value for money:
7.0
-
Recommend?
-
-
Kensington House Aparthotel Review
Kathleen Smart, Mature couple - Posted: Sat 28th Apr 2012
Overall score:
7.8
/
10
Chair and sofa uncomfortable. Both modern and too low. Would have been good to have had ar least one traditonal chair.
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Range of facilities:
8.0
-
Location:
8.0
-
Customer service:
8.0
-
Cleanliness & comfort:
8.0
-
Value for money:
7.0
-
Recommend?
-
-
Kensington House Aparthotel Review
Sarah Wood, With friends - Posted: Thu 5th Jan 2012
Overall score:
6.0
/
10
Apartment 52
I had booked two double bedrooms and was contacted before our stay re: whether my party was two couples, which it was. When we arrived one of the bedrooms was just two single beds pushed together, so we had to ask housekeeping to make the bed up as one double bed, which still wasn't ideal but a step in the right direction. As the apart-hotel was already aware that the booking was for two couples, we felt that the bed should have been made up appropriately.
Both sinks in both bathrooms wouldn't drain away the water properly - the plugs had to be taken out completely for the water to drain away.
We didn't have any spare toilet roll and had to ask for some, this didn't arrive, and so after waiting approx 4 hours we actually came to reception and asked in person.
The remote wasn't working and needed new batteries.
Dishwasher doesn't work properly.
Cleanliness is also an issue - there were crumbs on the carpets in all the rooms; bedside tables had black dust on them and water marks where a glass had been - these had very clearly not been wiped down.
Main bathroom has now shower.
Cobwebs in the bedroom (not the on-suite) in the little alley way to the far side.
Overall we had a nice stay and the service was good, but the above points are very frustrating as we all felt that these are very basic things that any apartment or hotel should get right - in particular the cleanliness.
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Range of facilities:
7.0
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Location:
7.0
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Customer service:
7.0
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Cleanliness & comfort:
4.0
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Value for money:
5.0
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Recommend?
-
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Kensington House Aparthotel Review
Jamie Smith, Young couple - Posted: Sat 1st Oct 2011
Overall score:
8.4
/
10
I always stay in top end apartments when travelling and I have high standards.
I was first impressed with the service i recieved from the lady at the reception. I called before hand and asked for a dvd player which she handed over very promptly when i arrived. I was upgraded on the day and was directed to the apartment.
Eevery few apartments have their own front doors with a grand hallway. Very nice indeed.
The apartment was fairly decent in size. The sitting room was tastefully decorated along with tv and sky. The kitchen was slightly small but did the job for me as I avoid cooking anyway.
The bathroom was probably larger than the bedroom? However it was nice but I could smell stale smoke - someone has obviously ignored the no smoking room. I did however notice perfume wall plugs dotted around the apartment so this is a decent attempt from the staff for a somewhat previous annoying customer.
The bedroom was ok, smaller than the bathroom as previously mentioned. I had a small patio outside however no key to open the door?
All in all this was a nice place. I managed to get it for £95 for one night which is ok i guess. Would recommend if i was in the area again.
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Range of facilities:
8.0
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Location:
8.0
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Customer service:
10
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Cleanliness & comfort:
8.0
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Value for money:
8.0
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Recommend?
-
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Kensington House Aparthotel Review
Ben Spencer, Mature couple - Posted: Mon 24th Jan 2011
Overall score:
9.6
/
10
Loved our stay at Kensington House Aparthotel. The apartments were so much more than we expected. Felt like a home away from home.
When we come to Newcastle again, we will definitely be staying here :)
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Range of facilities:
9.0
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Location:
9.0
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Customer service:
10
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Cleanliness & comfort:
10
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Value for money:
10
-
Recommend?
-
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Kensington House Aparthotel Review
nathalie from montreal, Mature couple - Posted: Tue 9th Nov 2010
Overall score:
5.6
/
10
It's a very nice place but it's too bad that the back bedroom was not isolated. That bedroom was freezing. They should fix it. The location is perfect. If thy fix this then it's a great place to be.
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Range of facilities:
6.0
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Location:
7.0
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Customer service:
7.0
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Cleanliness & comfort:
2.0
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Value for money:
6.0
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Recommend?
-
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Kensington House Aparthotel Review
Sam Fletcher, With friends - Posted: Mon 8th Nov 2010
Overall score:
8.4
/
10
Excellent apartment including facilities and location. The only minor fault was the dirty carpets but otherwise it was perfect. Thank you
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Range of facilities:
9.0
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Location:
8.0
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Customer service:
9.0
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Cleanliness & comfort:
8.0
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Value for money:
8.0
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Recommend?
-
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Kensington House Aparthotel Review
Breesa O'reilly, Mature couple - Posted: Wed 3rd Mar 2010
Overall score:
9.6
/
10
Staff very helpful apartment ideal very contral and quiet. Will be back
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Range of facilities:
10
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Location:
10
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Customer service:
10
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Cleanliness & comfort:
9.0
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Value for money:
9.0
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Recommend?
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This guest left no comments