Exchange Court Apartments - Covent Garden - Our rating:

Customer Rating: Average Customer Rating Of 7.6 7.6 (9 reviews)

Address: 6 Exchange Court, Covent Garden, London, WC2E 7ND | Nearest station: Charing Cross

Living Area 1 Click to view more photos

Photos are for guidance only

Rates from

£141.43 per night Book


Apartment Overview

Set in the heart of Covent Garden, the Exchange Court Apartments offer an excellent base for exploring all the sights of the city. With theatres, shops, restaurants and cultural attractions such as the National Portrait Gallery within easy reach, you'll never be short of something to see or do.

Each of these modern, stylish and welcoming apartments has been finished to a high standard and comes equipped with a range of modern conveniences, creating a real home from home atmosphere.

24 Hour Reception Air Conditioning Car Parking Internet Access Lifts
no yes yes yes yes

Contact Us Send Enquiry

Check Rates & Availability

Do you want to book over the phone? Call us on phone us 0845 226 9831

Apartment Types
  • Show One Bedroom Apartment Sleeps: 2 | Bathrooms: 1

    This apartment offers one bedroom with a double bed, a fully fitted kitchen, living room and bath/shower room. Some apartments also have a balcony.

    Breakfast type: Room Only

  • Show Two Bedroom Apartment Sleeps: 4 | Bathrooms: 2

    This apartment has one bedroom with a double bed and en suite bathroom, a second bedroom also with a double bed, a fully fitted kitchen, living room and a family bathroom. Some apartments also have a balcony.

    Breakfast type: Room Only

Location

Set in the heart of Covent Garden, the apartments are within easy reach of some of London's most popular attractions. For entertainment, there are plenty of theatres to choose from, with something to suit all tastes. The National Portrait Gallery is nearby, and across the river you'll find the London Eye, which is a great way to see the city.

Travel

The nearest station is Charing Cross, for services on the Bakerloo and Northern lines as well as main line services. Covent Garden station is also within easy walking distance, approximately five minutes away, for services on the Piccadilly line. Embankment station, just under ten minutes' walk away, gives you access to the Bakerloo, Circle, District and Northern lines.

Additional Information

  • Air Conditioning: Portable units available on request
  • Airport Transfers: On request

  • Baby Cots: On request
  • High Chairs: On request
  • Internet Access: Wireless
  • Linen Change: Weekly
  • Maid Service/Housekeeping: Weekly
  • Security: CCTV
  • Wooden Flooring: Not throughout

Check in is from 14:00 and check out is before 10:00

Payment Terms & Cancellation

The payment terms and cancellation policy for your booking will vary depending on the apartment and pricing structure you choose. You can view the applicable terms by clicking the link in the column "Rate Type" which appears in the search results box further up this page. There is also a link on the next page (the booking form).

Cards Accepted
  • American Express - a surcharge of 3.52% applies
  • Maestro
  • Mastercard - a surcharge of 2.88% applies
  • Visa - a surcharge of 2.88% applies
  • Visa Debit
General Facilities
  • Air Conditioning
  • Laundry Service
  • Lifts
  • Linen Change
  • Maid Service/Housekeeping
  • Secure Entry System
  • Security
Apartment Facilities
  • Air Conditioning £
  • Baby Cots Available £
  • Bathroom Products
  • DVD Player
  • Dining Table and Chairs
  • Double Glazing
  • Electric Fans on Request
  • Extra Bed on Request £
  • Full Kitchen
  • Hairdryer
  • High Chairs Available £
  • In-room Safe
  • Internet Access
  • Ironing Facilities
  • Microwave
  • Oven
  • Refrigerator
  • TV
  • Telephone
  • Washer/Dryer
  • Wooden Flooring

Map Showing Exchange Court Apartments

Exchange Court Apartments

Average Customer Rating Of 7.6 7.6

The Exchange Court Apartments offer stylish one and two bedroom accommodation with all the comforts of home. Set in the heart of Covent Garden, this is an excellent base for exploring all the sights of the city.

Overall rating for Exchange Court Apartments (from 9 reviews)

  • Range of facilities: Customer Rating 7.3

  • Location: Customer Rating 9.3

  • Customer service: Customer Rating 6.9

  • Cleanliness & comfort: Customer Rating 7.7

  • Value for money: Customer Rating 6.9

  • Recommended: 7 Recommended 2 Not recommended

Average Customer Rating 7.6 / 10 Based on 9 reviews

  • Exchange Court Apartments Review

    John Schryver, Mature couple - Posted: Thu 19th Apr 2012

    Overall score: Customer Rating 8.0 / 10

    A good review but no recommnendation - odd I'm sure. Everything about the property was fabulous, other than the noise at night. While recognising it will not be necessarily quiet in such a central location, being over the Porterhouse Pub was problematic. Crashingly loud tipping of empty bottles into a skip multiple times per night was guaranteed to wake you with a start every time. Then staff using the lane under the apartment to smoke, talk, yell at each other and argue to the point I expected a fight to break out is too much. For well over an hour every night/early morning - screaming matches at 2am is simply unacceptable.

    So we liked the property and the physical location, but would not stay there again due to the behaviour of the Porterhouse staff. On a positive note, we also found the citybase service very good and would definitely use citybase again.

    Thanks

    John & Annette Schryver


    • Range of facilities: Customer Rating 7.0

    • Location: Customer Rating 9.0

    • Customer service: Customer Rating 9.0

    • Cleanliness & comfort: Customer Rating 7.0

    • Value for money: Customer Rating 8.0

    • Recommend? Would Not Recommend

  • Exchange Court Apartments Review

    Connie Ng, Other - Posted: Tue 17th Apr 2012

    Overall score: Customer Rating 6.2 / 10

    Period: 3 to 15 April 2012

    Specific direction to the apartment needs to be highlighted as it is tucked away from the main road and if check in at night, difficult to locate since no one seems to know the building.

    Also, apartment has no bathroom essentials (at least for the first night)other than towels. Kettle in the apartment cannot be used as there are sediments which cannot be removed and replacement was only made 5 days after arrival. Room was also not cleaned up after one week but more than a week. Manuals for TV and Washer come dryer should be provided. TV reception for satelite and normal channels are far from acceptable. Location of building next to a pub is not ideal as it can be very noisy.

    The only advantage is the excellent proximity to public transport.


    • Range of facilities: Customer Rating 6.0

    • Location: Customer Rating 8.0

    • Customer service: Customer Rating 5.0

    • Cleanliness & comfort: Customer Rating 6.0

    • Value for money: Customer Rating 6.0

    • Recommend? Would Recommend

  • Exchange Court Apartments Review

    Carole from London, Family with young children - Posted: Tue 1st Nov 2011

    Overall score: Customer Rating 7.4 / 10

    The apartment we were in was looking a little 'tired' and needed some remedial work - there was no rubber seal around the oven door, the key to the verandah door was missing and we had to chase for our linen change. However, notwithstanding these items, the location was absolutely fantastic and we would definitely stay here again.


    • Range of facilities: Customer Rating 6.0

    • Location: Customer Rating 10

    • Customer service: Customer Rating 7.0

    • Cleanliness & comfort: Customer Rating 7.0

    • Value for money: Customer Rating 7.0

    • Recommend? Would Recommend

  • Exchange Court Apartments Review

    Varisa Zeleny, Family with older children - Posted: Thu 20th Oct 2011

    Overall score: Customer Rating 4.4 / 10

    Where to begin....Upon our arrival, I noted that we had 4 bath towels and 2 bath mats for the entire week. There were no hand towels or wash cloths. We had a washing machine but no dryer in our unit so washing the towels was a little pointless. In the master bathroom, the glass shower wall was not flush with the tub, so water went all over the floor after showering. Needless to say, we did not use the master bath for showering. We discovered that we had to pay for internet use, that was not a problem. The problem was that we were rarely able to USE the internet (the connection was very poor!) I called the maintenance number that was given in our "Welcome" binder on Sunday to request more towels and to ask that the shower wall be caulked or repaired. On Wednesday, additional towels were brought to our unit but no repairs were made to the shower wall. I phoned again on Monday regarding the internetand shower wall, no one called back until Friday (we were scheduled to leave on Saturday)to arrange fixing the ahower. Again, no mention of the internet problem. The location of the apartment was excellent, unfortunately, the customer service and the general maintenance of the apartment was very poor. I would never recommend this apartment to anyone.


    • Range of facilities: Customer Rating 4.0

    • Location: Customer Rating 8.0

    • Customer service: Customer Rating 1.0

    • Cleanliness & comfort: Customer Rating 7.0

    • Value for money: Customer Rating 2.0

    • Recommend? Would Not Recommend

  • Exchange Court Apartments Review

    Fernanda Kayser, Group - Posted: Tue 11th Oct 2011

    Overall score: Customer Rating 9.0 / 10

    This guest left no comments


    • Range of facilities: Customer Rating 9.0

    • Location: Customer Rating 10

    • Customer service: Customer Rating 9.0

    • Cleanliness & comfort: Customer Rating 8.0

    • Value for money: Customer Rating 9.0

    • Recommend? Would Recommend

  • Exchange Court Apartments Review

    ENRICO BONETTI, Family with young children - Posted: Mon 5th Sep 2011

    Overall score: Customer Rating 7.2 / 10

    It would be useful to provide also a tablecloth and, as the apartment is cleaned only once a week, also some stuff to allow guests to clean the apartment by themselves (first of all a soap for the dishes o for the dishwashig machine.

    The information provided about the area (restaurants, shops, transportation services, etc) are quite poor.


    • Range of facilities: Customer Rating 9.0

    • Location: Customer Rating 9.0

    • Customer service: Customer Rating 7.0

    • Cleanliness & comfort: Customer Rating 6.0

    • Value for money: Customer Rating 5.0

    • Recommend? Would Recommend

  • Exchange Court Apartments Review

    Beverly Wilson, Mature couple - Posted: Mon 29th Aug 2011

    Overall score: Customer Rating 9.2 / 10

    A perfect place to stay for the theatres and walking around London.


    • Range of facilities: Customer Rating 9.0

    • Location: Customer Rating 10

    • Customer service: Customer Rating 9.0

    • Cleanliness & comfort: Customer Rating 9.0

    • Value for money: Customer Rating 9.0

    • Recommend? Would Recommend

  • Exchange Court Apartments Review

    john dunning, Mature couple - Posted: Mon 4th Apr 2011

    Overall score: Customer Rating 8.6 / 10

    Well laid out everything that was needed was in the apartment,really good location just one minute walk from Covent Garden.

    Apartment was nice & clean with good decor, balcony was a bonus, view was of an office building but hey what do you expect in central London.

    Only two very minor niggles no plug for the bath (obviously someone was desperate for one) & never saw the porter could of asked him for a plug if we had seen him.


    • Range of facilities: Customer Rating 8.0

    • Location: Customer Rating 10

    • Customer service: Customer Rating 8.0

    • Cleanliness & comfort: Customer Rating 9.0

    • Value for money: Customer Rating 8.0

    • Recommend? Would Recommend

  • Exchange Court Apartments Review

    Yasuhito Sato, Family with young children - Posted: Mon 28th Mar 2011

    Overall score: Customer Rating 8.6 / 10

    There were 2-3 problems:

    1) Keys: I had been told via e-mail I could get the keys at the reception on the ground floor. When we arrived at the apartment block, however, no one was on the ground floor and we could not entre the building. One of the residents there who happened to come home said there was no reception at the apartments. Ringing the emergency number (indicated on the welcome pack) finally solved the problem with the keys.

    2) We could not find the internet connection service ('IS'?) as indicated in the welcome pack. So we used BT Fon.

    3) We could not find a coffee maker in the kitchen, as indicated on the advertisement of the flat.

    Except for these minor problems, however, the place was excellent in terms of comfort and location. I should also add that the instruction of the lady who answered the emergency call was a clear and kind one.


    • Range of facilities: Customer Rating 8.0

    • Location: Customer Rating 10

    • Customer service: Customer Rating 7.0

    • Cleanliness & comfort: Customer Rating 10

    • Value for money: Customer Rating 8.0

    • Recommend? Would Recommend