Call our UK customer service team on:0845 226 9831
Mon-Fri 8:30am-7pm, Sat 9am-2pm UK | 
Grand Plaza Apartments - Bayswater - 
Customer Rating:
7.4
(59 reviews)
Address: 42 Princes Square, Bayswater, London, W2 4AD | Nearest station: Bayswater
Rates from
£100.80 per night (includes VAT) Book
Apartment Overview
The Grand Plaza Apartments are set in the Bayswater area, just a short stroll away from the peace and tranquillity of Hyde Park and Kensington Gardens, and within easy reach of Oxford Street and the West End.
A selection of bright and spacious apartments are available, from studios to three bedroom apartments, with stylish modern décor and furnishings. Each one is equipped with all the comforts of home, including satellite television, dishwashers and complimentary broadband internet access, to ensure an enjoyable stay.
| 24 Hour Reception | Air Conditioning | Car Parking | Internet Access | Lifts |
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Check Rates & Availability
Do you want to book over the phone? Call us on 
0845 226 9831
Apartment Types
-
Executive Studio Quad
Sleeps: 2 (+2) | Bathrooms: 1
This apartment has a combined living and sleeping area that comes complete with either a double or twin beds, please state preference at the time of booking, and a double sofa bed.
Breakfast type: Room Only
-
Studio Executive Double
Sleeps: 2 | Bathrooms: 1
This apartment has a combined living and sleeping area with either a double bed or twin beds, please state your preference on the booking request form.
Breakfast type: Room Only
-
Studio Executive Triple
Sleeps: 2 (+1) | Bathrooms: 1
This apartment has a combined living and sleeping area with either a double bed or twin beds, please state your preference on the booking request form, and a sofa bed suitable for one person.
Breakfast type: Room Only
-
Double Executive Suite
Sleeps: 2 | Bathrooms: 1
Suitable for one or two people, this apartment has one bedroom with either a double bed or twin beds, please state your preference on the booking request form.
Breakfast type: Room Only
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Family One Bedroom Apartment
Sleeps: 2 (+4) | Bathrooms: 1
Accommodating two people, this apartment has one bedroom with a double bed. There are also two double sofa beds in the living area.
Breakfast type: Room Only
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Quad Executive Suite
Sleeps: 2 (+2) | Bathrooms: 1
Suitable for four people, this apartment has one bedroom with either a double bed or twin beds, please state your preference on the booking request form. Additionally, there is a double sofa bed in the living area.
Breakfast type: Room Only
-
Triple Executive Suite
Sleeps: 2 (+1) | Bathrooms: 1
This apartment has one bedroom with either a double bed or twin beds, please state your preference on the booking request form, and a sofa bed suitable for one person.
Breakfast type: Room Only
-
Two Bedroom Four Person Apartment
Sleeps: 4 | Bathrooms: 1
This apartment has two bedrooms, the master bedroom contains a double bed and the second bedroom is equipped with either a double bed or twin beds, please state your preferences on the booking request form.
Breakfast type: Room Only
-
Two Bedroom Six Person Apartment
Sleeps: 4 (+2) | Bathrooms: 1
This apartment has two bedrooms, the master bedroom contains a double bed and the second bedroom is equipped with either a double bed or twin beds, please state your preferences on the booking request form. There is also a double sofa bed meaning the apartment is suitable for up to six people.
Breakfast type: Room Only
-
Duplex Three Bedroom Apartment
Sleeps: 6 | Bathrooms: 2
This apartment has two double bedrooms and a third bedroom with twin beds. There are two en-suite bathrooms.
Breakfast type: Room Only
Location
The nearby Bayswater area offers a wide variety of restaurants, bars, cafés, shops and cinemas, and the capital's famous tourist attractions and renowned shops are within easy reach. Just around the corner, Queensway will provide you with a selection of shops, restaurants and cinemas. Notting Hill and Westbourne Grove, only a short walk away, are perfect for those seeking fashionable cafés and chic shopping. The famous Portobello Road market is also nearby, with its combination of exquisite antiques and cutting-edge fashion. The tranquillity of Hyde Park is only a stone's throw away, together with the Serpentine Gallery, Princess Diana's Memorial Park and Marble Arch, leading to Oxford Street with its legendary department stores.
Travel
The apartments are approximately five minutes' walk from Bayswater, Queensway and Notting Hill Gate underground stations. Bayswater station provides access to the Circle and District lines, Queensway to the Central line, and Notting Hill Gate to the Circle, District and Central lines.
Additional Information
- Baby Cots: On request
- Dishwasher: In some apartments
- Fax Facilities: Available at reception
- High Chairs: On request
- Maid Service: Daily for stays of 1 - 6 nights, twice weekly for stays of 7 - 29 nights and weekly for stays of 30 nights or more
- Oven: In most apartments
- Security: CCTV
- TV: Satellite
Check in is from 14:00 and check out is before 11:00
Payment Terms & Cancellation
The payment terms and cancellation policy for your booking will vary depending on the apartment and pricing structure you choose. You can view the applicable terms by clicking the link in the column "Rate Type" which appears in the search results box further up this page. There is also a link on the next page (the booking form).
Cards Accepted
- American Express
- Maestro
- Mastercard
- Visa
- Visa Debit
General Facilities
- 24 Hour Reception
- Breakfast Room
- Communal Laundry in Basement
- Concierge
- Laundry Service
- Lifts
- Linen Change
- Luggage Room
- Maid Service/Housekeeping
- Secure Entry System
- Security
- Wheelchair Access
Apartment Facilities
- Baby Cots Available
- DVD Player
- Dining Table and Chairs
- Dishwasher
- Electric Fans on Request
- Extra Bed on Request
- Hairdryer
- High Chairs Available
- In-room Safe
- Internet Access
- Ironing Facilities
- Kitchenette
- Luxury Bathroom Amenities
- Microwave
- Oven
- Refrigerator
- TV
- Telephone
- Work Desks
Business Facilities
- Business Centre Services
- Direct Line Telephone
- Fax Facilities
- Internet Access
Map Showing Grand Plaza Apartments
Grand Plaza Apartments
7.4
The Grand Plaza Apartments offer bright and spacious accommodation, ranging from studios to three bedroom apartments,with stylish modern décor and all the comforts of home. This popular location is just a short stroll from Hyde Park and offers easy access to all parts of the city.
Overall rating for Grand Plaza Apartments (from 59 reviews)
-
Range of facilities:
6.9
-
Location:
8.3
-
Customer service:
7.5
-
Cleanliness & comfort:
7.0
-
Value for money:
7.2
-
Recommended: 46
13 
-
Grand Plaza Apartments Review
Nuria Ortega, Family with older children - Posted: Sun 19th Feb 2012
Overall score:
7.6
/
10
-
Range of facilities:
7.0
-
Location:
8.0
-
Customer service:
8.0
-
Cleanliness & comfort:
8.0
-
Value for money:
7.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Andrea Griffiths, With friends - Posted: Mon 9th Jan 2012
Overall score:
9.2
/
10
Really great area, everyone enjoyed their stay
Family room - only pain was that the bedroom was downstairs and that was the only toilet facility in the apartment and there were 6 of us.
Great value for money
Hair in bathroom but other than that it was clean.
-
Range of facilities:
8.0
-
Location:
10
-
Customer service:
10
-
Cleanliness & comfort:
8.0
-
Value for money:
10
-
Recommend?
-
-
Grand Plaza Apartments Review
Rosie Barry, Group - Posted: Mon 2nd Jan 2012
Overall score:
10.0
/
10
We were 6 sisters celebrating a 50th birthday, everthing about the Grand Plaza Apts was just excellent and have recommended to friends if they choose to visit London, and when we do return to London I would have no problem staying there again
We had a wonderful break
-
Range of facilities:
10
-
Location:
10
-
Customer service:
10
-
Cleanliness & comfort:
10
-
Value for money:
10
-
Recommend?
-
-
Grand Plaza Apartments Review
Julian Beal, Business traveller - Posted: Tue 25th Oct 2011
Overall score:
8.6
/
10
Friendly, helpful staff; great location; great value for money. I would certainly stay here again.
-
Range of facilities:
8.0
-
Location:
9.0
-
Customer service:
9.0
-
Cleanliness & comfort:
8.0
-
Value for money:
9.0
-
Recommend?
-
-
Grand Plaza Apartments Review
MOHAMMED ZUNAID ABDOOLA, Family with young children - Posted: Mon 10th Oct 2011
Overall score:
7.0
/
10
This guest left no comments
-
Range of facilities:
6.0
-
Location:
9.0
-
Customer service:
7.0
-
Cleanliness & comfort:
6.0
-
Value for money:
7.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Judith from Edithvale, Young couple - Posted: Sun 9th Oct 2011
Overall score:
2.4
/
10
Customer service was non-existent from those at reception. Apartment was difficult to find through a maze of corridors and with no map of the building on offer. Luckily, the cleaners were helpful. The lift only goes as far as the fourth floor, so bags had to be hauled up a steep flight of stairs. Apartment was stuffy, bedroom was tiny and kitchen/living area, whilst clean, was not pleasant for sitting/relaxing. Very unsatisfactory.
-
Range of facilities:
2.0
-
Location:
5.0
-
Customer service:
1.0
-
Cleanliness & comfort:
3.0
-
Value for money:
1.0
-
Recommend?
-
-
Grand Plaza Apartments Review
MM, Family with young children - Posted: Mon 19th Sep 2011
Overall score:
9.2
/
10
We had a very good stay. The staff were very pleasant and helpful. Location is awesome - centrally located to everything and very close to 2 tube stations. We stayed in a one bedroom executive suite with a 15 mth old and 3 yr old - though the space was tight for kids - it was very comfortable. Definitely recommend it and will go back again!
-
Range of facilities:
9.0
-
Location:
10
-
Customer service:
9.0
-
Cleanliness & comfort:
9.0
-
Value for money:
9.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Jon Oliver, With friends - Posted: Wed 31st Aug 2011
Overall score:
7.4
/
10
Really enjoyed it. Even though there had been a disaster with the flood, we never would have realised and the staff were friendly and courteous throughout.
Jon.
-
Range of facilities:
7.0
-
Location:
8.0
-
Customer service:
7.0
-
Cleanliness & comfort:
7.0
-
Value for money:
8.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Athena & Constantinos from Torrens Park, Family with older children - Posted: Wed 10th Aug 2011
Overall score:
8.6
/
10
i found the apartment was located in an excellent position and within easy walking distance to the tube. the supermarket was conveniently within walking distance. the apartment was a bit on the small side but comfortable enough for our stay. i liked that they had 2 bathrooms it meant no line ups in the mornings!!! it wasnt brand new but the facilities it had made our stay comfortable.
A dryer and washer would have made the apartment complete.
-
Range of facilities:
9.0
-
Location:
10
-
Customer service:
7.0
-
Cleanliness & comfort:
9.0
-
Value for money:
8.0
-
Recommend?
-
-
Grand Plaza Apartments Review
IDRIS ABD.HAMID, Family with older children - Posted: Thu 30th Jun 2011
Overall score:
7.0
/
10
Great location with easy access to train stations.nothing to complaint about.
-
Range of facilities:
7.0
-
Location:
7.0
-
Customer service:
7.0
-
Cleanliness & comfort:
7.0
-
Value for money:
7.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Sølvi Ann Bahus, Family with older children - Posted: Thu 14th Apr 2011
Overall score:
5.8
/
10
There is one thing i noticed. The appartment wasn`t cleaned on the top of the wardrobe, and in the sofa, and the shower was leacing when showering, lots of water on the floor.
But, when that`s said. A fantastic holliday whith my daugther( 10 ). A great appartment, lots of place, easy to find and yes, we want to come back. Thank`s for now.
Yours cinserly Sølvi Ann Bahus
-
Range of facilities:
6.0
-
Location:
8.0
-
Customer service:
5.0
-
Cleanliness & comfort:
3.0
-
Value for money:
7.0
-
Recommend?
-
-
Grand Plaza Apartments Review
mrs k woods, With friends - Posted: Wed 13th Apr 2011
Overall score:
6.6
/
10
As a group of 6 friends we were somewhat disappointed at the size of the downstairs living space.
For a 3 bed appartment we had anticipated that the seating provided would reflect the size of the party and a three seater sofa is simply not adequate.
-
Range of facilities:
8.0
-
Location:
7.0
-
Customer service:
6.0
-
Cleanliness & comfort:
6.0
-
Value for money:
6.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Aizan from Subang Jaya, Family with older children - Posted: Mon 14th Feb 2011
Overall score:
7.8
/
10
The mixed up in the room type allocation upon arrival was handled professionally. The family room given to us was appropriate however the dining chairs need to be refurbished since there were stains on all the chair cushions.I think some of the kitchen utensils were missing.
The assistance provided such as taxi booking, car parking advices etc were very good.
Will definitely stay here again & recommend to our friends.
-
Range of facilities:
8.0
-
Location:
8.0
-
Customer service:
8.0
-
Cleanliness & comfort:
7.0
-
Value for money:
8.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Deborah from Canberra, Family with older children - Posted: Thu 20th Jan 2011
Overall score:
5.0
/
10
Apartment was much smaller than it looks on the internet. Obviously wide angle lens was used. We were a family of 5 and we could barely fit out luggage in the bedrooms. The building was a rabbit warren will extremely narrow corridors and unsuitable slow lifts.
-
Range of facilities:
5.0
-
Location:
6.0
-
Customer service:
5.0
-
Cleanliness & comfort:
6.0
-
Value for money:
3.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Karen from Sleaford, With friends - Posted: Wed 24th Nov 2010
Overall score:
8.2
/
10
The accommodation allocated to us was not what I had originally booked. After discussing this with reception they agreed to allow us to move to accommodation which met the original booking.
-
Range of facilities:
7.0
-
Location:
7.0
-
Customer service:
9.0
-
Cleanliness & comfort:
9.0
-
Value for money:
9.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Elaine Jordan, Young couple - Posted: Tue 16th Nov 2010
Overall score:
9.4
/
10
We were lucky enough to be upgraded and were very pleased with our room. Rather than just a hotel room we had a small kitchen too which was great. Our only complaints were that our sofa had been made up in to a second bed which was a shame as it a bit in the way and unusable as a sofa. Also our TV had been set up to alarm at 6:30am in the morning. The hotel should add this to a check list? We weren't best impressed at losing our lie in due to this. Overall though, very good value for money, clean and much better than a bog standard hotel room. Would be great for a business user or longer staying guest who doesn't want to eat out all the time.
-
Range of facilities:
10
-
Location:
9.0
-
Customer service:
9.0
-
Cleanliness & comfort:
9.0
-
Value for money:
10
-
Recommend?
-
-
Grand Plaza Apartments Review
Rebekka Hamilton, Family with young children - Posted: Mon 8th Nov 2010
Overall score:
9.2
/
10
This guest left no comments
-
Range of facilities:
9.0
-
Location:
9.0
-
Customer service:
10
-
Cleanliness & comfort:
9.0
-
Value for money:
9.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Jane from , Family with older children - Posted: Wed 3rd Nov 2010
Overall score:
6.6
/
10
The apartment was rather tired in decoration & had not been checked that there were enough cutlery. The bin in the kitchen was broken.
-
Range of facilities:
5.0
-
Location:
7.0
-
Customer service:
7.0
-
Cleanliness & comfort:
7.0
-
Value for money:
7.0
-
Recommend?
-
-
Grand Plaza Apartments Review
wanna from bangkok, Family with older children - Posted: Wed 3rd Nov 2010
Overall score:
7.6
/
10
television signal in room no.303 is very bad.
-
Range of facilities:
7.0
-
Location:
9.0
-
Customer service:
7.0
-
Cleanliness & comfort:
7.0
-
Value for money:
8.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Paddy, With friends - Posted: Tue 2nd Nov 2010
Overall score:
7.2
/
10
Stayed in one bedroom studio for 3 persons. Sofa Bed was very small and uncomfortable. Apartment was small but clean and stocked with all the accessories you would expect. Foyer and general areas were clean. Location was excellent. 2 mins walk from 2 tube stations and plenty of restaurants around the corner. All in all it was clean and functional but I reckon I would get cabin fever if staying there for more than a couple of days.
-
Range of facilities:
6.0
-
Location:
9.0
-
Customer service:
7.0
-
Cleanliness & comfort:
7.0
-
Value for money:
7.0
-
Recommend?
-
-
Grand Plaza Apartments Review
mrs a l gregory, Family with young children - Posted: Wed 27th Oct 2010
Overall score:
6.0
/
10
We thought the appartments were a bit on the tatty side, with lots of scuffed paintwork and mould o the bathroom tiles. These were definitely not as nice as previous appartments we have used.
-
Range of facilities:
4.0
-
Location:
10
-
Customer service:
6.0
-
Cleanliness & comfort:
4.0
-
Value for money:
6.0
-
Recommend?
-
-
Grand Plaza Apartments Review
M, Family with older children - Posted: Sat 23rd Oct 2010
Overall score:
7.4
/
10
Would recommend. The one bedroom ground floor apartment was good accommodation for us, a couple travelling with an infant. Clean and comfortable and great location for parks, tube, shopping and sights. Also happy with the cot provided.
-
Range of facilities:
7.0
-
Location:
8.0
-
Customer service:
7.0
-
Cleanliness & comfort:
7.0
-
Value for money:
8.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Kerry, With friends - Posted: Mon 18th Oct 2010
Overall score:
8.2
/
10
This guest left no comments
-
Range of facilities:
8.0
-
Location:
8.0
-
Customer service:
9.0
-
Cleanliness & comfort:
8.0
-
Value for money:
8.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Gail Bradshaw, With friends - Posted: Mon 18th Oct 2010
Overall score:
10.0
/
10
The apartment was everything we expected. It's in a really good location. Two tube stations only a couple of minutes walk away. Staff really friendly and helpful.
-
Range of facilities:
10
-
Location:
10
-
Customer service:
10
-
Cleanliness & comfort:
10
-
Value for money:
10
-
Recommend?
-
-
Grand Plaza Apartments Review
marissa lewin, With friends - Posted: Sat 16th Oct 2010
Overall score:
9.2
/
10
I have used Grand Plaza 3 times now and plan on using them again this year, the staff are really friendly, always there to answer questions which is good seeing as they are always busy.
the apartment is clean and welcoming the shower is really powerfull altogether pretty cosy and comfortable the only tiny things, The top of the curtains are really dusty (hard to fet up and clean though) generally always a good stay the reception staff really make it
-
Range of facilities:
9.0
-
Location:
8.0
-
Customer service:
10
-
Cleanliness & comfort:
10
-
Value for money:
9.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Lisa from Sale, Family with young children - Posted: Thu 14th Oct 2010
Overall score:
7.6
/
10
This guest left no comments
-
Range of facilities:
5.0
-
Location:
10
-
Customer service:
5.0
-
Cleanliness & comfort:
8.0
-
Value for money:
10
-
Recommend?
-
-
Grand Plaza Apartments Review
Lynn from Ipswich, With friends - Posted: Thu 7th Oct 2010
Overall score:
9.4
/
10
Very clean and well appointed. Really pleased with its location
-
Range of facilities:
9.0
-
Location:
9.0
-
Customer service:
9.0
-
Cleanliness & comfort:
10
-
Value for money:
10
-
Recommend?
-
-
Grand Plaza Apartments Review
Mondana from Southsea, With friends - Posted: Sat 4th Sep 2010
Overall score:
5.6
/
10
This guest left no comments
-
Range of facilities:
4.0
-
Location:
7.0
-
Customer service:
10
-
Cleanliness & comfort:
4.0
-
Value for money:
3.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Neville Flanagan, Business traveller - Posted: Fri 3rd Sep 2010
Overall score:
9.8
/
10
Excellent, and convenint alternative to a hotel. at last we've found accommodation in London that is consistent!
-
Range of facilities:
10
-
Location:
10
-
Customer service:
10
-
Cleanliness & comfort:
9.0
-
Value for money:
10
-
Recommend?
-
-
Grand Plaza Apartments Review
Clare, Family with older children - Posted: Tue 31st Aug 2010
Overall score:
7.8
/
10
Really enjoyed our stay here, staff were extremely helpful. The only down side was that the apartments were looking very tired and could do with a lick of paint and a deep clean. We were upgraded to a 3 bed from a 2 bed, the bedrooms and bathrooms were excellent, however the lounge/kitchen was very small for a family of 4. But having said all of that we would definately go back.
-
Range of facilities:
8.0
-
Location:
8.0
-
Customer service:
10
-
Cleanliness & comfort:
5.0
-
Value for money:
8.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Blaesi Marcel, Business traveller - Posted: Mon 23rd Aug 2010
Overall score:
5.2
/
10
This guest left no comments
-
Range of facilities:
5.0
-
Location:
8.0
-
Customer service:
5.0
-
Cleanliness & comfort:
5.0
-
Value for money:
3.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Scott Family, Family with older children - Posted: Tue 3rd Aug 2010
Overall score:
7.4
/
10
The one bedroom apartment was on two levels with bedroom and small bathroom downstairs, two bed settees on the main level living area - the whole apartment was cramped but just adequate for 5 people. Main issue we had was that in the July London "heatwave" the apartnment was very stuffy and the 2 x pedestal fans supplied did little to help. Checking in early or out early wasn't possible given the high occupancy but the hotel and staff were well used to accepting and storing large amounts of luggage outside of times when your room is available. Apartments are well located for transport and places to eat nearby, and were clean and well appointed - pretty good value for money.
-
Range of facilities:
8.0
-
Location:
8.0
-
Customer service:
7.0
-
Cleanliness & comfort:
6.0
-
Value for money:
8.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Denis and Jona Goldman, Mature couple - Posted: Wed 28th Jul 2010
Overall score:
9.4
/
10
These apartments are brilliantly situated to the Queensway shopping area and very close to Bayswater and Queensway tubes.Make sure you have sufficient books to read for yur stay as there is no bookshop nearby.There are heaps of restaurants.Only disadvantage is often a long walk to unit.Free laundry but difficult to get onto it a several out of action or in use and long way down to basement.
Staff very friendly and helpful.We dealt with Tigone and she procured excellent theatre seats for us at last minute.
This is our second stay but with new owners. Place now needs a bit of attention but they are too busy to renovate at the moment.Breakfast room very tightly packed with tables and chairs and could do with removing a couple as hard to negotiate through them on occasions.
Would recommend replacing washing machines and driers for
some where you put money in , push a button and they start
with no complicated instructions.A lot of guests who had little english wouldn't have had a clue.
-
Range of facilities:
9.0
-
Location:
9.0
-
Customer service:
10
-
Cleanliness & comfort:
10
-
Value for money:
9.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Jennifer Cook, With friends - Posted: Tue 20th Jul 2010
Overall score:
6.0
/
10
The double room was incredibly small - barely enough room to walk around each side of the bed. We had asked for the double bed to be made into twin beds, but there just was no room to pull the two parts apart!!!!! Also the room was stiflingly hot, with only a fan for comfort which was noisy and kept us awake. Breakfast was supposed to be served till 11 a.m. but at 10.30 on the Saturday, there was hardly any food left and the staff were cleaning up and not interested in providing more - infact were decidely rude. The same could be said that morning of a member of staff at the reception desk when advised of the bad experience in the breakfast room. However, on check-out Monday morning, the staff at reception could not have been more friendly and apologetic for the experience in the breakfast room and at reception the previous morning, and did not charge for the sparce breakfast available on the Sunday morning.
-
Range of facilities:
7.0
-
Location:
7.0
-
Customer service:
5.0
-
Cleanliness & comfort:
5.0
-
Value for money:
6.0
-
Recommend?
-
-
Grand Plaza Apartments Review
Vidar, Family with older children - Posted: Tue 29th Jun 2010
Overall score:
8.8
/
10
We had a studio apartment where the children slept in a sofa-bed, but it was clean and all of us seemed to enjoy the stay. The only thing missing was Air Condition.
-
Range of facilities:
8.0
-
Location:
10
-
Customer service:
8.0
-
Cleanliness & comfort:
9.0
-
Value for money:
9.0
-
Recommend?
-
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Grand Plaza Apartments Review
ISMAIL BIN AHMAD, Family with older children - Posted: Sat 12th Jun 2010
Overall score:
7.8
/
10
A BIT SMALL BUT FULFILL MY REQUIREMENTS
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Range of facilities:
7.0
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Location:
9.0
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Customer service:
9.0
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Cleanliness & comfort:
7.0
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Value for money:
7.0
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Recommend?
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Grand Plaza Apartments Review
Alistair Faulkner, Mature couple - Posted: Fri 11th Jun 2010
Overall score:
5.0
/
10
This guest left no comments
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Range of facilities:
7.0
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Location:
8.0
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Customer service:
3.0
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Cleanliness & comfort:
4.0
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Value for money:
3.0
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Recommend?
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Grand Plaza Apartments Review
Duchar, Mature couple - Posted: Wed 2nd Jun 2010
Overall score:
3.6
/
10
This guest left no comments
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Range of facilities:
1.0
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Location:
10
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Customer service:
5.0
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Cleanliness & comfort:
1.0
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Value for money:
1.0
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Recommend?
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Grand Plaza Apartments Review
Natalie from Bridgend, With friends - Posted: Tue 1st Jun 2010
Overall score:
8.0
/
10
We recently stayed as a part of a hen weekend- and had a wonderful time. The apartment was a good size and overall smart and clean, however the living area was a small compared to the generous bedrooms rooms. Biggest disappointment was the lack of ice compartment in the fridge and no ice making facilities in the building. The service and location more than made up for that though! Staff were lovely and accommodating and the location was ideal for getting around.
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Range of facilities:
3.0
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Location:
10
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Customer service:
9.0
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Cleanliness & comfort:
9.0
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Value for money:
9.0
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Recommend?
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Grand Plaza Apartments Review
m.lewin, Other - Posted: Tue 18th May 2010
Overall score:
8.8
/
10
This is the second time I have used these apartments its great to have the freedom of the apartment but the facilities of a hotel, It is always clean and the reception staff are really helpful (especially as they are so busy)it is nice and close to restaurants and the tube so really convenient but in a nice quiet street (though our saturday night was a little noisy)
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Range of facilities:
9.0
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Location:
9.0
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Customer service:
10
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Cleanliness & comfort:
8.0
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Value for money:
8.0
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Recommend?
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Grand Plaza Apartments Review
erin atwell, With friends - Posted: Tue 18th May 2010
Overall score:
4.0
/
10
This guest left no comments
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Range of facilities:
2.0
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Location:
7.0
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Customer service:
6.0
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Cleanliness & comfort:
3.0
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Value for money:
2.0
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Recommend?
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Grand Plaza Apartments Review
Wendy Fawcett, With friends - Posted: Tue 13th Apr 2010
Overall score:
9.2
/
10
Thank you so much for making it all so easy! We had a fantastic time. We stayed in 3 apartments of different sizes to accomodate 12 girls on a hen night and it was perfect. Very clean and tidy, spacious and comfortable. I would definitely think about staying here again for trips to London whether it is just me and my boyfriend or a whole group of people, it was great!
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Range of facilities:
7.0
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Location:
10
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Customer service:
9.0
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Cleanliness & comfort:
10
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Value for money:
10
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Recommend?
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Grand Plaza Apartments Review
Ken Henderson, Business traveller - Posted: Thu 1st Apr 2010
Overall score:
3.6
/
10
This guest left no comments
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Range of facilities:
3.0
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Location:
6.0
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Customer service:
5.0
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Cleanliness & comfort:
2.0
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Value for money:
2.0
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Recommend?
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Grand Plaza Apartments Review
Brian from Paisley, Business traveller - Posted: Tue 16th Mar 2010
Overall score:
8.4
/
10
This guest left no comments
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Range of facilities:
7.0
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Location:
8.0
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Customer service:
9.0
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Cleanliness & comfort:
8.0
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Value for money:
10
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Recommend?
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Grand Plaza Apartments Review
Emily from Banbury, Group - Posted: Tue 16th Mar 2010
Overall score:
8.0
/
10
This guest left no comments
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Range of facilities:
8.0
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Location:
9.0
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Customer service:
7.0
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Cleanliness & comfort:
7.0
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Value for money:
9.0
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Recommend?
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Grand Plaza Apartments Review
Z Sulaiman, Family with older children - Posted: Tue 23rd Feb 2010
Overall score:
7.0
/
10
Asked about VAT refund and woman at desk gave a printout but only realised at airport that it wasn't a refund form. If refunds are not policy, she could have mentioned it. BTW, it shouldn't cost the hotel much to make this a possibility for future guests. Otherwise, an excellent stay.
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Range of facilities:
8.0
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Location:
8.0
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Customer service:
2.0
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Cleanliness & comfort:
9.0
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Value for money:
8.0
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Recommend?
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Grand Plaza Apartments Review
Narumon from Muang, With friends - Posted: Fri 19th Feb 2010
Overall score:
7.6
/
10
This guest left no comments
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Range of facilities:
9.0
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Location:
8.0
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Customer service:
8.0
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Cleanliness & comfort:
7.0
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Value for money:
6.0
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Recommend?
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Grand Plaza Apartments Review
Narumon from Muang, With friends - Posted: Mon 15th Feb 2010
Overall score:
7.4
/
10
This guest left no comments
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Range of facilities:
8.0
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Location:
8.0
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Customer service:
7.0
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Cleanliness & comfort:
8.0
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Value for money:
6.0
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Recommend?
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Grand Plaza Apartments Review
Dragana Zoretic, With friends - Posted: Thu 14th Jan 2010
Overall score:
8.2
/
10
This guest left no comments
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Range of facilities:
7.0
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Location:
9.0
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Customer service:
8.0
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Cleanliness & comfort:
8.0
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Value for money:
9.0
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Recommend?
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Grand Plaza Apartments Review
Monica Manguillot, Family with young children - Posted: Wed 13th Jan 2010
Overall score:
7.4
/
10
This guest left no comments
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Range of facilities:
7.0
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Location:
9.0
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Customer service:
7.0
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Cleanliness & comfort:
7.0
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Value for money:
7.0
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Recommend?
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Grand Plaza Apartments Review
Lynnette Audsley, With friends - Posted: Thu 7th Jan 2010
Overall score:
7.4
/
10
We had booked a one bedroom studio and a 2 bedroom, 2 bathroom apartment, specifying twin beds in the studio and at least one room with twin beds in the 2 bedroom. My friends also booked the studio for an extra night so that they could justarrive after an early morning long distance flight frrom australia. They confirmed this reqiest the day before flying but on arrival they had been listed as "no show" and deleted from the system. They were then given a double bedroom studio, and the offer of a twin bed one later that day, which was produced.
Likewise, I checked by email that the 2 bedroom one had what we wanted, but found a double in each bedroom. consequently were offered a 2 bedroom, one bathroom apartment till the next day, when we could move into one that became available later that day.
Both these gave a disappointing experience after arrival from a 23 hour flight. After remedying both rooms by the following morning, the facilities were clean.
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Range of facilities:
6.0
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Location:
8.0
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Customer service:
6.0
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Cleanliness & comfort:
10
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Value for money:
7.0
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Recommend?
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Grand Plaza Apartments Review
James A. Hewitt, Family with older children - Posted: Mon 4th Jan 2010
Overall score:
9.6
/
10
We enjoyed our stay and were well pleased with the high standard. We hope to make use of the facility again in 2010
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Range of facilities:
9.0
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Location:
10
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Customer service:
10
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Cleanliness & comfort:
10
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Value for money:
9.0
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Recommend?
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Grand Plaza Apartments Review
elaine baldridge, Family with older children - Posted: Mon 14th Dec 2009
Overall score:
10.0
/
10
the apartment facilities etc were excellent and we have no
hesitation in recommending your apartments to our firends and business colleagues
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Range of facilities:
10
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Location:
10
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Customer service:
10
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Cleanliness & comfort:
10
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Value for money:
10
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Recommend?
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Grand Plaza Apartments Review
Amanda from Aberdeen, Young couple - Posted: Tue 1st Dec 2009
Overall score:
7.4
/
10
This guest left no comments
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Range of facilities:
7.0
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Location:
8.0
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Customer service:
8.0
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Cleanliness & comfort:
7.0
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Value for money:
7.0
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Recommend?
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Grand Plaza Apartments Review
Elaine Urquhart, With friends - Posted: Wed 25th Nov 2009
Overall score:
4.8
/
10
Very disappointed flat was nothing like it was in photos carpets were dirty, raditor was hanging off wall you said luxery towels and bedlinen towels were old and rough. Blinds were broken did not enjoy the experience at all wish wish I had never booked apartments - location was good
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Range of facilities:
3.0
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Location:
7.0
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Customer service:
6.0
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Cleanliness & comfort:
4.0
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Value for money:
4.0
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Recommend?
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Grand Plaza Apartments Review
Talal Abdulazizi Al-Tamimi, Family with young children - Posted: Wed 18th Nov 2009
Overall score:
2.0
/
10
the apartment was with a very poor quality and not as i expected
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Range of facilities:
2.0
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Location:
3.0
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Customer service:
3.0
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Cleanliness & comfort:
1.0
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Value for money:
1.0
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Recommend?
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Grand Plaza Apartments Review
Larraine from Felixstowe, Mature couple - Posted: Wed 11th Nov 2009
Overall score:
8.0
/
10
The first appartment we were given did not have all the facilities shown in the advertisement. But the front desk did an amazing job of finding us a much better appartment and we were very happy with that and the service received
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Range of facilities:
7.0
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Location:
8.0
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Customer service:
8.0
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Cleanliness & comfort:
8.0
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Value for money:
9.0
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Recommend?
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Grand Plaza Apartments Review
David Pinning, Group - Posted: Sun 8th Nov 2009
Overall score:
5.8
/
10
The public areas of the hotel were fine, although access to the room was a little lengthly. Our apartment was designed to accommodate six persons and for sleeping this was no problem. For food preperation (even just a simple breakfast), eating meals and general sitting it was far too small. The table was tiny and had only four (wonky) chairs and there was ONE two-seater sofa. Overall I would avoid these apartments again unless I could view the accommodation beforehand to check its suitablilty.
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Range of facilities:
5.0
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Location:
7.0
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Customer service:
9.0
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Cleanliness & comfort:
3.0
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Value for money:
5.0
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Recommend?
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Grand Plaza Apartments Review
Evelyn Meow Chin from Kuala Lumpur, Family with older children - Posted: Wed 4th Nov 2009
Overall score:
8.0
/
10
Good location. Nearby to restaurants and tube station. Apartment well equiped and maintained to good standard and clean. Would recommend this apartment and return for next visit.
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Range of facilities:
8.0
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Location:
8.0
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Customer service:
8.0
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Cleanliness & comfort:
8.0
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Value for money:
8.0
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Recommend?
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This guest left no comments