Quayside Apartments - Our rating:

  • Please note that availability for short stays at any of our Cardiff properties can only be confirmed a maximum of 3 months in advance of your intended arrival date.

Customer Rating: Average Customer Rating Of 8.0 8.0 (9 reviews)

Address: Bute Street, Cardiff Bay, Cardiff, CF10 5BN

Living Area Click to view more photos

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Rates from

£62.00 per night Book


Apartment Overview

The Quayside Apartments offer an ideal location at Mermaid Quay, close to cultural attractions such as the Pierhead Building and the Wales Millennium Centre, and within easy reach of a wide range of restaurants and bars.

Modern, stylish and comfortable, these apartments come fully equipped with a range of home comforts so that you can enjoy a relaxing and refreshing stay.

24 Hour Reception Air Conditioning Car Parking Internet Access Lifts
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Check Rates & Availability

Do you want to book over the phone? Call us on phone us 0845 226 9831

Apartment Types
  • Show Studio Apartment Sleeps: 2 | Bathrooms: 1

    Ideal for one or two people, this apartment offers a combined living and sleeping area with a double bed, balcony and courtyard views.

    Breakfast type: Room Only

  • Show One Bedroom Apartment Sleeps: 2 | Bathrooms: 1

    Ideal for one or two people, this apartment offers a separate bedroom with either a superking sized bed or twin beds. Some apartments also include a balcony.

    Breakfast type: Room Only

    Facilities:

    • Dishwasher
  • Show Two Bedroom Apartment Sleeps: 4 | Bathrooms: 2

    Ideal for up to four people, this apartment offers two bedrooms, each with either a double bed or twin beds (subject to request and availability).

    Breakfast type: Room Only

    Facilities:

    • Dishwasher
Location

The apartments boast an enviable location close to the Wales Millennium Centre, the Welsh Assembly and the Pierhead Building. There's a great range of restaurants, bars and cultural attractions nearby, and the city centre is within easy reach.

Travel

It's easy to get around Cardiff from this convenient location - Cardiff Bay railway station is just a few minutes' walk away, offering a regular shuttle service to Cardiff Central station, and just a short walk from your door you can find taxis or catch a waterbus.

Additional Information

  • Car Parking : Off-site, charges apply, request at time of booking.

  • Dishwasher : Not guaranteed in Studio apartments
  • Linen Change : Weekly
  • Maid Service/Housekeeping : Weekly
  • Wooden Flooring : In some apartments

Check in is from 14:00 and check out is before 12:00

Payment Terms & Cancellation

The payment terms and cancellation policy for your booking will vary depending on the apartment and pricing structure you choose. You can view the applicable terms by clicking the link in the column "Rate Type" which appears in the search results box further up this page. There is also a link on the next page (the booking form).

Cards Accepted
  • American Express - a surcharge of 3.5% applies
  • Maestro
  • Mastercard - a surcharge of 2% applies
  • Solo
  • Visa - a surcharge of 2% applies
  • Visa Debit
General Facilities
  • Airport Transfers £
  • Lifts
  • Linen Change
  • Maid Service/Housekeeping
  • Secure Entry System
  • Wheelchair Access
Apartment Facilities
  • Baby Cots Available
  • Bathroom Products
  • DVD Player
  • Dining Table and Chairs
  • Double Glazing
  • Electric Fans on Request
  • Full Kitchen
  • Hairdryer
  • Internet Access
  • Ironing Facilities
  • Oven
  • Refrigerator
  • Washer/Dryer

Map Showing Quayside Apartments

Quayside Apartments

Average Customer Rating Of 8.0 8.0

Set in an enviable location on Mermaid Quay, these stylish, modern apartments offer a comfortable home away from home close to cultural attractions, restaurants and bars - a great choice for any visitor.

Overall rating for Quayside Apartments (from 9 reviews)

  • Range of facilities: Customer Rating 8.3

  • Location: Customer Rating 8.6

  • Customer service: Customer Rating 8.3

  • Cleanliness & comfort: Customer Rating 7.4

  • Value for money: Customer Rating 7.6

  • Recommended: 8 Recommended 1 Not recommended

Average Customer Rating 8.0 / 10 Based on 9 reviews

  • Quayside Apartments Review

    Thomas Kibata, Young couple - Posted: Tue 15th May 2012

    Overall score: Customer Rating 8.6 / 10

    As I stayed at two properties, a studio apartment for 3 days followed by a 2 bedroom apartment for 3 days when my brother arrived, it is only fair I separate both instances and review both individually.

    The studio apartment (36) was very well furbished with every amenity I could have wished for. The door windows leading to the balcony did not provide sufficient natural light but the studio had more than adequate light fixtures.

    The service and help from Matthew (Guest Services) before and after my arrival was excellent.

    I did however express a deep concern for when my girlfriend arrived, before I did, she found that the dishwasher was full of dishes and not only that but they were still dirty, especially the pots and pans which after being pt through the dishwasher still eventually required an overnight soaking before I spent a good 15 minutes scrubbing them so that they may be usable. Needless to say this was quite annoying and created an aura of un-cleanliness in our regard to the studio. Fortunately, everything else was in tip top shape and the rest of our stay was wonderful.

    Let me take this opportunity to thank the cleaners who helped me lug all mine and my girlfriend's luggage up to the 2 bedroom apartment.

    The 2 bedroom apartment (40) was absolutely marvellous! The sizes of the rooms, the space, the natural light, the amenities, were all above standard and thoroughly commendable. I would also like to commend Matthew's efforts in making sure the dishes in this apartment were clean and shelved before our arrival. This made a ton of difference to the sanctity of my girlfriend’s mind, and therefore mine! We all thoroughly enjoyed the views from both bedrooms and the living room.

    The bathrooms were spotless and the decor throughout the apartment, exquisite.

    Those 3 days were fantastic because everything we needed was right there and ready for our use.

    There was an issue with the blinds in the master bedroom but i must commend Keith for having a really good go at it and fixing it for our stay there, despite being really put in a corner with what could be done, as he explained.

    Overall, I thoroughly enjoyed my stay at quayside apartments all due to city base apartments commendable service and will look to you again whenever I frequent Cardiff!

    Thanks again,

    Thomas


    • Range of facilities: Customer Rating 10

    • Location: Customer Rating 10

    • Customer service: Customer Rating 10

    • Cleanliness & comfort: Customer Rating 6.0

    • Value for money: Customer Rating 7.0

    • Recommend? Would Recommend

  • Quayside Apartments Review

    Nicola Trout, Business traveller - Posted: Tue 1st May 2012

    Overall score: Customer Rating 6.0 / 10

    This guest left no comments


    • Range of facilities: Customer Rating 8.0

    • Location: Customer Rating 7.0

    • Customer service: Customer Rating 7.0

    • Cleanliness & comfort: Customer Rating 1.0

    • Value for money: Customer Rating 7.0

    • Recommend? Would Not Recommend

  • Quayside Apartments Review

    allie scrase, Mature couple - Posted: Tue 1st May 2012

    Overall score: Customer Rating 9.4 / 10

    Very close to everything we needed. Nice clean, modern and comfortable apartment. I would ask for a balcony next time I book.


    • Range of facilities: Customer Rating 10

    • Location: Customer Rating 10

    • Customer service: Customer Rating 9.0

    • Cleanliness & comfort: Customer Rating 10

    • Value for money: Customer Rating 8.0

    • Recommend? Would Recommend

  • Quayside Apartments Review

    cheryl loverock, Family with young children - Posted: Mon 30th Apr 2012

    Overall score: Customer Rating 8.8 / 10

    Good overall but the follwing issues:

    no hot water(despite using the boost)on Sunday am

    light bulb missing in en-suite

    no plug in bath which was very inconvenient with young child!!

    key to bin are did not work.


    • Range of facilities: Customer Rating 9.0

    • Location: Customer Rating 9.0

    • Customer service: Customer Rating 9.0

    • Cleanliness & comfort: Customer Rating 9.0

    • Value for money: Customer Rating 8.0

    • Recommend? Would Recommend

  • Quayside Apartments Review

    Melissa, With friends - Posted: Tue 17th Apr 2012

    Overall score: Customer Rating 9.6 / 10

    Fantastic location, right opposite the Millennium Centre makes this perfect for exploring the Bay area. Apartment is very nice, with a high standard of furnishings. And a comfy bed (plus loads of bedding) is always a plus! Good service - we were able to check in early, letting us get the most of our trip. My only tiny negative is the number of towels provided - 4 medium sized ones (hair towels, to me) and a couple of hand towels doesn't really suffice for a group of 4 girls!


    • Range of facilities: Customer Rating 9.0

    • Location: Customer Rating 10

    • Customer service: Customer Rating 10

    • Cleanliness & comfort: Customer Rating 10

    • Value for money: Customer Rating 9.0

    • Recommend? Would Recommend

  • Quayside Apartments Review

    Mary Margaret Litherland, Family with older children - Posted: Mon 2nd Apr 2012

    Overall score: Customer Rating 7.0 / 10

    Very impressed!! Beautiful apartment.Very comfortable,clean,and has all home comforts.TV,DVD player and dishwasher.The added bonus was being collected from the station.My three daughters and I will certainly be returning.


    • Range of facilities: Customer Rating 7.0

    • Location: Customer Rating 7.0

    • Customer service: Customer Rating 7.0

    • Cleanliness & comfort: Customer Rating 7.0

    • Value for money: Customer Rating 7.0

    • Recommend? Would Recommend

  • Quayside Apartments Review

    Alan Wright, With friends - Posted: Wed 7th Mar 2012

    Overall score: Customer Rating 6.6 / 10

    Fantastic location in Cardiff. A very comfortable apartment, so almost top marks. No dishwasher tablets as promised (I only wanted 1!)


    • Range of facilities: Customer Rating 6.0

    • Location: Customer Rating 7.0

    • Customer service: Customer Rating 7.0

    • Cleanliness & comfort: Customer Rating 7.0

    • Value for money: Customer Rating 6.0

    • Recommend? Would Recommend

  • Quayside Apartments Review

    Helen Cole, Family with older children - Posted: Tue 6th Mar 2012

    Overall score: Customer Rating 6.6 / 10

    Visited Cardiff to see my daughter who is at Cardiff University. Delighted with the apartment and its location - much better than a hotel as we could relax and focus on spending time together rather than meeting meal times etc. The location of the apartment was fantastic - we will be back!


    • Range of facilities: Customer Rating 6.0

    • Location: Customer Rating 7.0

    • Customer service: Customer Rating 6.0

    • Cleanliness & comfort: Customer Rating 7.0

    • Value for money: Customer Rating 7.0

    • Recommend? Would Recommend

  • Quayside Apartments Review

    Sam Whyte, Other - Posted: Tue 30th Aug 2011

    Overall score: Customer Rating 9.8 / 10

    We had originally booked with another company who had double booked. We then booked Quayside apartments by a space in the city. The customer service was excellent. They even checked if anyone was in our apartment the night before and allowed us to check in at 9.30am as our flight from Belfast was very early! They rang closer to our stay to leave a contact mobile number for check in. On arrival we were very impressed with the apartment. It was clean, modern and in an excellent location. I was very impressed with the finishes in the apartment. The decor was lovely and the carpets, furniture, kitchen etc was all very new and clean. From the modern corner sofa, very large tv, Wii console and dvd player, to the ipod docks in each bedroom the finishing touches were excellent. The balcony is an excellent addition. The kitchen was clean and modern with all the facilities we needed for a self catering apartment (a real home from home). the bathroom and ensuite meant we effectively had two bathrooms (which was excellent fro four femailes sharing!). Check in and check out were very straight forward. The location could not have been better and I will definately be returning to stay there. Thank you for a wonderfil stay in Cardiff bay!


    • Range of facilities: Customer Rating 10

    • Location: Customer Rating 10

    • Customer service: Customer Rating 10

    • Cleanliness & comfort: Customer Rating 10

    • Value for money: Customer Rating 9.0

    • Recommend? Would Recommend