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CROWN HEIGHTS APARTMENTS


Alencon Link, Basingstoke, RG21 7TZ

Minimum Stay: 7 Nights
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Set in a modern development in the heart of Basingstoke, just across the road from the railway station, the Crown Heights Apartments offer bright and cheerful accommodation which is ideal for any traveller.

With the Festival Place shopping centre just a stone's throw away, the apartments benefit from a very convenient location, and the development itself offers a range of amenities including a central courtyard with fountain and seating, retail and leisure facilities. The apartments themselves are finished to a high standard and come equipped with all the comforts of home.

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General Facilities:
Amenities and services at a glance:

Car Parking On Request Concierge Lifts
Maintenance/Emergency Service Secure Entry System Weekly Linen Change
Weekly Maid Service/Housekeeping    

Apartment Facilities:
The features below apply to all of the apartments:

Alarm Clock Baby Cots Available (Additional charge) Bath and Separate Shower
Bathroom Products CD Player Central Heating
Contemporary Furnishings DVD Player Dining Table and Chairs
Dishwasher Double Glazing Extra Bed on Request (Additional Charge)
Freeview TV Full Kitchen Guest Handbook/Directory
Hi-fi System High Chairs Available On Request Individually Controlled Heating
Ironing Facilities Luxury Bathroom Amenities Luxury Towels and Linen
Microwave Oven Refrigerator
Tea/Coffee Making Facilities Telephone Video Player
Washer/Dryer Welcome Pack Wired Broadband

Apartment Types:
Sleeps: 4  Bathrooms: 2 Two Bedroom Apartment
Suitable for up to four people, this apartment has two bedrooms which can each be configured with either a double bed or twin beds- please state your preference on the booking request form.

Locality and Attractions:
The apartments boast a central location just a stone's throw away from the railway station, the town centre and the Festival Place shopping centre, offering a wide range of shops, cafés and entertainment venues.
Travel Information:
Basingstoke train station is just a short walk from the apartments, offering regular main line rail services, including services to London in under an hour. There is also easy access to the M3 motorway.
Terms & Conditions:
Booking Procedure
The Crown Heights Apartments can be booked in exactly the same way as a hotel: simply complete and submit the secure online booking form. As well as your exact apartment requirements, you’ll need to supply your credit card details on the booking form. This is essential for the booking to be made.

After your reservation has been made you will receive an email from the apartments with their registration form, which will need to be completed and returned within 72 business hours in order to confirm the reservation. If the form is not received by the apartments within this time, the apartment will be released and the reservation cancelled. It is the guest's responsibility to ensure that the forms are completed and returned promptly.

Credit Card Charges
Your card will be charged at the time of booking for the total cost of the stay plus the security deposit (see below).

Please note that there is a surcharge of 4% for payments made by American Express or Diners Card, and a surcharge of 3.5% for payments made by Visa Credit or Mastercard. There is no surcharge applicable to payments made by Switch/Maestro or Visa Debit.

Payment
Apartments will be paid for prior to arrival (see above).

Security Deposit
For stays of less than 14 nights your card will be pre-authorised at the time of booking for £250 per apartment. Please note that this pre-authorisation will be deducted from your available balance and may take up to seven days to be released after departure.

For stays of between 14 and 28 nights a deposit equal to 50% of the stay is required.

For stays of over 28 nights a deposit equal to four weeks stay is required. This is generally returned five weeks after departure.

Deductions may be made from the deposit in case of incidental expenses, damages or failure to comply with terms of conduct and noise.

Check-In & Check-Out Times
Check-in is from 15.00 and check-out is by 10.00.

Cards Accepted
Crown Heights Apartments accept the following card types: American Express, Diners Club, Master Card, Switch/Maestro, Visa, Visa Debit.

Cancellation Policy
For stays of less than 28 nights, cancellations must be made at least 48 hours prior to arrival. Cancellations made after this point will be charged a cancellation fee equal to 50% of the booking. Any amendment which shortens the stay will be subject to a charge equal to 50% of the cancelled nights.

For stays of 28 nights or more, cancellations must be made at least two weeks prior to arrival in order to avoid a cancellation fee of up to two weeks' accommodation charge. The cancellation charge is equal to the shortfall in notice, e.g. if notice is given ten days prior to arrival, the charge will be equal to four days' accommodation.

Please note that this cancellation policy also applies to amendments which shorten the booking.

For stays of 28 nights or more, please contact us for rates.

Apartments Nightly Rate
7-27 Nights
Two Bedroom Apartment £134.29


Key = VAT rate falls from the standard rate to a lower rate after 28 nights. The first 28 nights are charged at the higher rate.
Rates are per apartment per night, and include VAT (tax) and service.
Rates are subject to change without prior notice.
Long Stays and Relocations:
Lower rates may be available
For longer stays and relocations, it is often possible to obtain rate reductions, depending upon the availability and the length of stay. We will always do our very best to offer you the lowest available rate possible.