Customer Support

We are here to help

Before, during and after a booking we are here to help.

Citybase operates from a UK-based office and has specialists to answer any questions you may have when booking your next stay.

Contact us directly

Call us on: 0845 226 9831

Or from outside the UK on: +44 (0) 845 226 9831

Instant message an advisor:

Mon-Fri 8:30am-7pm, Sat 9am-2pm UK

(You may wish to contact us outside of our peak time of 11am - 2pm)

Ask a question online

info@citybaseapartments.com

Let us call you

Preferred time for callback:

Our office hours are:

  • 08:30-19:00 (UK time) Monday to Friday
  • 09:00-14:00 (UK time) Saturday